FAQ & Troubleshooting
Get help with common Studio issues and questions
11 articles
Scale Studio User Walkthroughs and Tips
My photo is not uploading or is stuck on 'Final Touches'
Suggested Browsers
Allowing Camera Access - Android
URLs and Domains to Add to Allowlist for Scale Headshots
Scale Studio Guideline Examples
Are Headshots on Scale Headshots Generated by AI?
How is each headshot edited?
Do rejected submissions count as a credit?
Do I have to use AI editing?
Not Receiving Emails from Scale Headshots