Step 1 — Try a different search term
SDS sheets are filed under the manufacturer’s exact product name, which may differ from what’s printed on the label. Try searching by:
The manufacturer name alone (e.g., “3M” instead of “3M Safety Solvent”)
A key chemical in the product (e.g., “isopropyl alcohol” or “toluene”)
The product’s trade name or part number if shown on the container
A shortened version of the product name without extra words
Tip: Search is not case-sensitive. Avoid punctuation and special characters in your search term — they can prevent matches.
Step 2 — Scan the UPC barcode
If text search isn’t finding the product, try scanning the UPC barcode on the container. Tap the barcode icon next to the search bar, point your camera at the barcode, and hold steady in good lighting.
Barcode scanning requires an active internet connection and works best in good lighting with the full barcode visible in the frame.
Step 3 — Check your connection
SDS search requires an active Wi-Fi or cellular connection. If you are in Offline Mode, searching only returns SDS sheets you have already downloaded to your device — not the full database.
If you have no connection: connect to Wi-Fi or move to an area with cellular signal and try again.
If you are in Offline Mode and can’t find the SDS: return to the main app (not Offline Mode) and search while connected.
Step 4 — Request the SDS via the barcode scanner
If the SDS is not in our database, the fastest way to request it is to use the UPC barcode scanner. When a scan returns no match, the app automatically prompts you to submit a request:
Tap the barcode icon next to the search bar and scan the UPC barcode on the product container.
When no match is found, the app prompts you to take photos of the product and add any optional notes.
Tap Submit. Your photos, notes, and the UPC barcode value are sent to our team so we can source and add the SDS.
Our team will locate and add the SDS. Turnaround time is typically 1–3 business days for standard products.
Tip: Take clear photos of the product label from multiple angles, including any chemical names, manufacturer details, and hazard symbols. The more information you provide, the faster our team can locate the correct SDS.
Important: If you urgently need an SDS for a chemical already on site and cannot find it, contact the manufacturer directly or visit the manufacturer’s website. For OSHA compliance purposes, the manufacturer is required to provide the SDS upon request.