Chat with Us — Fastest Response
Tap the chat icon at the bottom right of any Help Center page or within the SDS Mobile™ app to start a conversation with our team. We typically respond within a few hours during business hours.
Tip: Before reaching out, have the following ready — it helps us resolve your issue faster: your device model and operating system version, a description of what you were trying to do, and any error messages you saw.
What to Include in Your Message
To help us resolve your issue as quickly as possible, please include:
Device model
iPhone 15 Pro, Samsung Galaxy S24
Operating system version
iOS 18.2, Android 14
SDS Mobile™ app version
Found in Menu → Settings → About
Description of the issue
“AudibleSDS™ icon is greyed out when I open any SDS”
Product or SDS name (if relevant)
“Searle WD-40 Multi-Use Product”
Steps you’ve already tried
“Force closed the app, restarted my phone, reinstalled the app”
Business Hours
Our support team is available Monday through Friday. We aim to respond to all messages within one business day.
For urgent compliance or safety matters that cannot wait — such as needing an SDS immediately and being unable to access it — contact the product manufacturer directly. Manufacturers are required by OSHA to provide SDS upon request.
Request a Demo
If you’re interested in full access to SDS Mobile™ — including offline downloads, AudibleSDS™, binder management, and chemical inventory scanning — you can book a free 15-minute demo with our team.
Want to see SDS Mobile™ in action?
Book a free 15-minute demo with our team.