With your products mapped and stock levels in sync, you can begin processing orders on Sellar and have them appear in Breww.
A Sellar order will appear in Breww either when it is initially requested or when it is confirmed by you in Sellar. This depends on how you choose to handle importing orders when configuring the integration. See the table below:
Order import setting in Breww | When the Sellar order is pulled into Breww |
Import all orders | Order requested state |
Only import orders that have been confirmed in Sellar | Order confirmed state |
đ ïž Breww receives notifications from Sellar whenever an order is created or updated. So you will likely see updates almost instantaneously. Sometimes this isnât always the case. If so, Breww will check for new orders every 30 minutes. You can also force download the latest orders.
Typical Actions if Your Order Doesnât Appear Immediately
1. A New Product Needs Mapping
Breww will alert you with a sync message should an order from Sellar contain a product that has yet to be mapped in Breww. Once you have mapped the product, you will see an option to âForce sync orderâ. Click this to pull the order into Breww now that the product(s) have been mapped.
2. A New Customer Needs Mapping
Similarly, Breww will alert you should you also need to map a customer. To do this, click the âGo to customer mapping toolâ button.
Find the relevant customer in the list and you will see two action buttons on the right-hand side. One to create the customer in Breww if they are new, and one to map the customer if they already exist in Breww. See the guides below for creating and mapping customers respectively:
Complete the following step after you have mapped your customer:
3. Sync the Order đ
Youâll see the following prompt. Click âPull order informationâ
4. Go to Sales and you will see the order at the top of the list
