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My previous earnings are missing

Find missing earnings by checking your dates, filters, account and internet connection.

Written by Meghann Greenhill

If your previous earnings aren’t showing, you may be signed into a different account or ServerLife may be having trouble connecting to the internet.

Your records are connected to your account. Creating a new account does not bring over records from your original account.

Check your dates and filters

Make sure you’re viewing the dates when you recorded those earnings. Check the filter icon and remove any filters that might hide your entries.

Check your account

Open More → Account and check the email address, sign-in method and account creation date at the bottom of the page.

If the account was created recently but you’ve been using ServerLife longer, you may have accidentally created another account.

Sign out and sign back in using your original account and sign-in method. For example, if you originally used email and password, use those details again.

Using Sign in with Apple or Facebook may create a separate account if the email address differs from the one you originally used.

If you’re unsure which account you originally used, contact support for help.

Check your internet connection

Make sure your phone is connected to Wi-Fi or cellular data, then fully close and reopen ServerLife.

Still having trouble?

Open Chat with Support in ServerLife. Tell us that your previous earnings are missing and whether you recently signed out, reinstalled the app or changed phones.

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