All CollectionsTroubleshootingTroubleshootingResolve app errors, missing data, login problems, syncing issues and access problems.By Meghann1 author·11 articlesServerLife is freezing, closing or not respondingTroubleshoot ServerLife freezing, crashing, not responding or restarting while taking a photo.ServerLife says I’m not connected to the internetTroubleshoot a “No Internet” message.I can’t save a shiftFind out what’s required to save a shift and how to fix missing-field errors in ServerLife.My previous earnings are missingFind missing earnings by checking your dates, filters, account and internet connection.Why does ServerLife keep asking me to log in?Get help with repeated login requests and signing back into your existing ServerLife account.My schedule isn’t syncing with my calendarTroubleshoot scheduled shifts that aren’t syncing from ServerLife to Apple Calendar or Google Calendar.My reminders aren’t workingTroubleshoot missing reminders by checking notifications, shift start times and Smart skipping.My start of the week isn’t displaying correctlyCheck your Start of Week setting if weekly charts, goals or schedules begin on an unexpected day.I paid for ServerLife but don’t have accessRestore your purchase or get help if you paid for Premium but can’t access its features.ServerLife says I already own a subscriptionFix an “already own a subscription” error by restoring your ServerLife purchase.I see a comma instead of a decimal point when entering earningsFix an iPhone number keyboard showing a comma instead of a decimal point.