In this Article:
How the Shaker and Realtor.com Integration works
Users who are receiving leads from Realtor.com can automatically send those leads to Shaker and create new contacts.
New leads from realtor.com will create a new contact in Shaker including Name, Email, Phone Number, and Lead Source.
Any message included with the lead will be logged as a note on the Shaker contact record.
Incoming leads will be auto-tagged as a new prospect
Leads are assigned to a default agent
Current Limitations
Shaker does not support round-robin assignments at this time. Users will need to select a default agent when setting up the integration. This can be an admin or team leader who can then reassign the lead in Shaker to the appropriate agent.
Connecting Shaker to Realtor.com
Step 1: Find your realtor.com API key in Shaker
Your realtor.com API key can be found inside your Shaker account under Settings > Integrations > realtor.com
Step 2: Add your Shaker lead delivery API key to your Realtor.com account
For Agents, this can be found by going to the avatar in the top right corner and selecting Settings > Lead Settings > Connections℠ Plus > Lead Delivery API > Add a Lead Delivery API
For Brokers, this can be found by going to the left navigation rail and selecting
Brokerage > Organization Settings > Lead products > Connections℠ Plus > Lead Delivery API > Add a Lead Delivery API
Choose “Other Application”
Three fields should show: Application URL, API Key, Application login name (Optional)
Under Application URL enter: https://api.shaker.io/leads/realtor_dot_com/lead
Under API key, enter the code supplied by Shaker
Under Application login name (Optional): enter the email address you use to sign into Shaker.
Hit “Save” at the bottom right
Be sure to go to “Connections Plus” settings and check the Lead Delivery API check-box (default is not checked - see below)
Setting up a lead notification in Shaker
Shaker does not notify users of new contacts added by default, but you can utilize workflows to create tasks and notifications.
First, create a workflow in Shaker and name it accordingly
Setup your Enrollment Tag using the tag "new prospect"
Create a Task Step and name it: (Example: Assign New Realtor.com Lead) and select the team member who should be notified.
If the team member has task notification emails set they will receive an immediate email about the task
If the team member does not have email notifications set up they will still see the task immediately on their Shaker dashboard.