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Generating bank payment files & handling dividend payments (NZD)

Once your dividend is published, you can generate a bank file to pay shareholders in bulk.

Written by Amy Kerr
Updated over a week ago

Generate a bank payment file

  • Go to Dividends

  • Click Dividend reports

  • Find your dividend

  • Click the $ (Bank payments) icon

Understand the payment screen / Download

You’ll see two tabs:

NZD payments

  • Includes shareholders with valid NZ bank accounts

  • These payments can be processed in bulk via your bank

  • Click Download bank file → upload to your bank

  • Optional: Download CSV for review

Manual payments

  • Includes shareholders who:

    • Don’t have a bank account

    • Have invalid NZ bank details

    • Have overseas bank accounts

  • These must be paid outside the bank file

  • Click Download CSV to get a list of payments to process manually

Payment status tracking

Each payment has a status:

  • Unpaid (default)

  • ✓ Paid → mark when completed

  • ✕ Rejected → if payment fails

You can:

  • Update individually, or

  • Click Mark all paid after bulk processing

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