Restricted account

If your address isn’t verified within seven days of you signing up, we’ll need to place temporary restrictions on your account.

Sharesies Help avatar
Written by Sharesies Help
Updated over a week ago

Once your account is restricted, you’ll be unable to buy, sell, or withdraw money from your Wallet until we receive address verification from you.

As part of our regulatory requirements, you may need to verify your ID once you top up your Sharesies Wallet by $1,000 NZD. If you don’t complete this process within 14 calendar days, your account will be frozen.

The team is always here to help if you get stuck—flick us an email at

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