Going live with Shopflo moves your checkout processing off Shopify. Three things change as a result — here's what to expect and where to find your data.

→ Open Shopflo Analytics

1. UTM parameters and campaign attribution

UTM parameters and campaign data from Google Ads, Analytics, and Meta will stop attributing to Shopify. They now attribute on the Shopflo dashboard under Analytics → Sales split.

Why this changes: Since orders are processed by Shopflo checkout and not Shopify, attribution moves to the Shopflo dashboard.

2. Conversion funnel

Your real checkout-to-order conversion numbers will show on the Shopflo dashboard, not Shopify. Find this under Analytics → Conversion funnel.

Why this changes: Since orders are processed by Shopflo checkout and not Shopify, the data attributes on the Shopflo dashboard.

3. Order editing

Editing order items, quantities, and customer contact details can only be done on the Shopflo dashboard. Cancelling, refunding, and editing address details can still be done on Shopify as well.

→ How to edit an order on Shopflo

Why this changes: Shopify doesn't allow editing orders processed by a third-party checkout.

Note: Changes made on the Shopflo dashboard sync to Shopify in real time, so your downstream delivery partners won't be affected.

4. Discounts

Please note the following:

* Automatic discounts created in Shopify will be applied automatically on the Shopflo checkout.

* Manual discounts can also be applied by customers if they enter the coupon code. However, these discounts will not be displayed in the Coupons section on the Shopflo checkout. If you want them to appear there, you can import the discounts from Shopify into the Shopflo dashboard.

* Please ensure that the same discount is not created on both Shopify and Shopflo. If an identical discount is created on both platforms, it may be applied twice, resulting in a double discount. To avoid this, create and manage each discount on only one platform.