Limechat is a WhatsApp commerce and support platform that lets you engage customers with automated and personalised messages — from abandoned checkout reminders to order confirmations and re-marketing flows. Connecting Limechat with Shopflo enables tracking across your checkout, so Limechat can trigger the right message at the right moment.
What This Integration Does
Once Limechat is connected to your Shopflo checkout, here's what you get:
Tracking across checkout: Limechat sees real checkout activity, not just order webhooks.
Right message, right moment: abandoned-checkout reminders, order confirmations, and re-marketing flows trigger automatically.
Multi-account ready: manage several Limechat configurations from one Shopflo store.
Before You Begin
You'll need your Limechat Account ID and Access Token to complete this setup. You can find these in your Limechat dashboard under account or API settings. Keep them handy before starting.
How to Connect Limechat with Shopflo
Step 1: On the Shopflo Dashboard, open Apps & Integrations, choose the Re-marketing category, and select Limechat.
Step 2: Click Configure.
Step 3: In the Limechat Configuration section, enter your Account ID and Access Token.
Step 4: Click on Activate.
If you manage multiple Limechat accounts, click + Add Limechat Configuration to add additional configurations — each with its own Account ID and Access Token.
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Need help? Reach out to us at support@shopflo.com and we will be happy to help.