Managing warranties can be frustrating, leading to downtime, lost revenue, and unnecessary back-and-forth with manufacturers and service providers. That’s why Sibi has partnered with AIG to provide hassle-free asset protection—so you can focus on operations with confidence.
This guide breaks down who AIG is, what coverage they provide, and why their warranty may be required on your order.
Who is AIG?
AIG (American International Group) is a global leader in insurance and warranty protection. Their exclusive partnership with Sibi simplifies extended and labor warranties for HVAC systems and appliances, eliminating extra paperwork and registration steps.
With AIG, you get:
Exclusive program pricing – Better coverage at lower costs, only available through Sibi.
Automatic warranty registration – No extra steps; warranties are applied automatically.
Built-in tracking – View all active AIG warranties in Sibi, with full visibility across assets and properties.
(Coming Soon!) In-app claims management – A streamlined way to manage warranty claims directly in Sibi.
Why is AIG required on my order?
AIG warranty coverage is automatically added to select HVAC equipment and appliances because the client who issued the work order requires warranty coverage to be included. This ensures compliance with their purchasing policies—no extra steps needed on your end.
If you have questions about why AIG was applied to your order, refer to your work order details or reach out to Sibi Support using the chat in the right corner.
Frequently protected assets
AIG covers a range of essential HVAC systems and appliances, including:
HVAC systems
Refrigerators
Dishwashers
Ranges
Ice makers
Microwaves
Washers & dryers
Water heaters
Interested in coverage for other assets, like flooring or high-value equipment? AIG can write custom policies based on demand. Reach out to Sibi Support for details.