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Getting started with the mobile app: How to start an order

With the Sibi mobile app, you can do everything you can do on desktop, from wherever you are. Here's how to start an order.

Written by Support

Every order in Sibi starts with a property. That's how Sibi knows where to deliver, and it keeps a record of what's been ordered and installed at each address. This guide walks you through finding or adding a property, choosing a product, and checking out, all from your phone.

Download and sign in

  1. Download the Sibi app from the App Store (iPhone) or Google Play (Android).

  2. Sign in with the same email and password you use for Sibi on the web.

Don't have an account yet? Ask your Sibi admin to invite you, or reach out to support@sibipro.com.

Find or add the property

  1. On the home page, select the category you need to order from.

  2. Choose the property. If you're near it, the location finder suggests nearby properties. You can also start typing the address.

  3. If the address is already in your org, tap it to start your order.

  4. If you need to add it, select the address with the + and fill in the property details:

    • Property type

    • Property owner

    • Office

  5. Tap Create Property.

Find your product

After you choose the property, you'll land in the category you selected. From there, you can:

  • Search by SKU.

  • Filter by compliance, brand, category, fuel type, capacity, and more, depending on the product.

When you find what you need, tap Add to Truck, then go to Checkout.

Check out

  1. Select the fulfillment type and date.

  2. Enter your PO number.

  3. Confirm the primary contact.

  4. Select a payment method.

  5. Add any order subscribers. They'll get the same order updates you do.

  6. Add any notes for the delivery team or supplier.

  7. Tap Place Order.


If you have questions about ordering from the mobile app, reach out to support@sibipro.com.

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