Every order you place in the mobile app shows up on the Orders page. That's where you can check an order's status, review its details, and reschedule if your plans change.
Find your order
Go to the Orders page.
Find your order to see its details and current status.
Order statuses
Each order moves through these statuses:
Pending: Your order was submitted and is on its way to the supplier.
Approved: Your order was approved and sent to the supplier.
Processed: The supplier confirmed your order and is preparing it.
In transit: Your order is on its way to the delivery address.
Delivered: Your order arrived at the property.
Canceled: Your order was canceled.
Reschedule a delivery or pickup
Open the order and tap the ... menu.
Select a new delivery or pickup date.
Sibi sends your request to the distributor or delivery agent and to the Sibi team, so everyone can coordinate the change.
View more on desktop
For a larger view of your orders, sign in to Sibi on your desktop at sibipro.com.
If you have questions about tracking an order, reach out to support@sibipro.com.