Modifications to the current invitation e-mail are limited, as we send a large volume of e-mails to customers and we wish to guarantee that our e-mail will always reach the signers.
Via the portal
The default sender of the e-mail is noreply@signhost.com. This can be modified by purchasing the option ‘send e-mail from your own domain’. E-mails can then be sent from your own domain name, e.g. contracts@yourbusiness.nl.
The invitation e-mail in the message. By default this is set to the e-mail address you also use to log in, and so it can be changed. To do so, please contact us.
By distributing the signing link yourself, you can circumvent our formatting and layout entirely.
The message content can be specified in the portal for each signing invitation. You can also specify a default message in your profile.
The signer's name can also be included in the e-mail, making it more personal.
Use the following syntax to include the name in the e-mail:
{{Name}}
This syntax will include the signer's name.
Adding the signers' name to the e-mail message
You will also need to enter the signers' name yourself, so that our system can insert it. This works as follows:
Enter the syntax.
Choose Scribble as verification method and fill in the name for every specific signer.
In the portal, it will appear as follows:
Via the API
There are two methods available for sending the signing invitation via the API:
The invitation flow. This works identically to the portal flow: Signhost e-mails the invitation, reminders and the documents. To start the invitation flow, the SendSignRequest parameter must be set to TRUE in the POST transaction (https://evidos.github.io/endpoints/#post/api/transaction).
The sender, invitation e-mail and message can all be modified in the invitation flow, just like in the portal. The message will be modified in the transaction as follows: SignRequestMessage. A message can be added using plain text. No HTML is permitted. Line breaks can be inserted using \n.
The direct flow. Following a GET, the Signhost API returns a URL https://evidos.github.io/endpoints/#get/api/transaction/{transactionId}. This allows you to e-mail the link yourself, or for it to be opened directly in the browser.
Our support team is happy to assist you via chat or via support@signhost.com