Authentication method

Authenticate and check the signer before viewing a document

Updated over a week ago

It is possible to authenticate if the person that you have sent the transaction to is the right receiver.

You can check this by selecting one of our authentication options:

  • Authentication: DigiD

  • Authentication: Phone Number (SMS)

With these methods the signer has to authenticate that they are in fact the right receiver of the transaction.

How to activate authentications in the portal?

Enable authentications
Before you can add authentications to your transactions you have to enable this in the settings via Settings > Enable additional features > Enable authentications

Please note that each user has to enable this in their own portal.

Figure 1 - Enable additional features in the settings

Now the option will be available whilst creating a new transaction.


Figure 2 and 3 - Add an authentication


Retrieving the signed document

When all signers have signed, both the signer(s) and the user receive an email to retrieve the document via the automated link.

The authentication methods explained

Authentication: DigiD
With this method the sender of the transaction has to fill out the BSN number (Dutch social security number) of the signer before sending out the transaction.

The signer receives the transaction and logs in to their DigiD account and if the BSN number matches they are able to view the document and proceed with the signing.

If other verification methods have been added in the transaction, these will follow after viewing the document.

Authentication: Phone number (SMS)

With this method the sender of the transaction has to fill out mobile phone number of the signer before sending out the transaction.

The signer receives the transaction and clicks on 'send text message'. They will receive a code by text which they can fill in in the signing environment. If the code matches they are able to view the document and proceed with the signing.

If other verification methods have been added in the transaction, these will follow after viewing the document.

Our support team is happy to assist you via chat or via support@signhost.com

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