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What are credits?

Costs per transaction - Credit cost

Updated over a week ago

At Signhost, you can choose between different packages based on the number of signing requests your company expects to make. These packages include a certain number of credits.

Each transaction (a signing request) costs at least 1 credit. Depending on the signing method and any additional verifications, extra credits may be required.

Basic Rules

  • 1 signing request = 1 credit, including 2 e-signatures.

  • Each additional e-signature costs 0.5 credit.

  • Each added verification method (such as SMS, DigiD, iDeal, etc.) costs extra.

  • Adding extra documents within the same request may also incur additional costs (since each document must be signed).

  • Enabling “Document sealing” places an extra e-signature on each document, which therefore also requires credits. Read more about this feature here.

👉 Note: Each digital signature is counted separately – even if it’s multiple signatures from the same person. More than one e-signature per person per document is generally not necessary, since the digital signature with a certificate applies to the entire document. Want to add paraphs instead? Use our free paraph feature.

Overview of credit costs

Invitation with 2 e-signatures

1 credit

Additional e-signature/seal

+ 0,5 credit

Authentication: DigiD

+ 0,5 credit

Authentication: Phone number (SMS)

+ 0,2 credit

Extra verification: Phone number (SMS)

+ 0,2 credit

Extra verification: DigiD

+ 0,5 credit

Extra verification: iDeal

+ 0,8 credit

Extra verification: iDIN

+ 1 credit

Extra verification: eHerkenning

+ 0,5 credit

Extra verification: itsme Identification

+ 3 credits

Extra verification: itsme Qualified Electronic Signature

+ 2 credits

Extra verification: eIDAS

+ 1 credit

Extra verification: iDaaS

+ 0,5 credit

Extra verification: ZealiD

+ 8 credits

Extra verification: Signing Certificate

+ 0.5 credit

Extra verification: Onfido IDV (default)

+ 1 ,2 credits

Credit Calculation Examples

Example 1: One document, 1 signer

  • 1 credit (includes 2 e-signatures).

    = 1 credit total

Example 2: One document, 2 signers, both with phone verification

  • 1 credit (includes 2 e-signatures).

  • 0.2 credit (SMS verification, signer 1).

  • 0.2 credit (SMS verification, signer 2).
    = 1.4 credits total

Example 3: Two documents, 3 signers, all with iDIN verification

  • 1 credit (includes 2 e-signatures).

  • 0.5 credit (third e-signature).

  • 0.5 credit (fourth e-signature).

  • 0.5 credit (fifth e-signature).

  • 0.5 credit (sixth e-signature).

  • 1 credit (iDIN verification, signer 1).

  • 1 credit (iDIN verification, signer 2).

  • 1 credit (iDIN verification, signer 3).
    = 6 credits total

Would you like to know how many credits your specific workflow will require? Feel free to contact our sales team.



Our support team is happy to assist you via chat or via support@signhost.com

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