GENERAL BROWSER MAINTENANCE / USAGE
General guidelines
See "Supported Browsers" under Related Links below.
Our website may not work well on your mobile web browser (use the simpler mobile app for live content for best results).
Is your browser up to date?
Try clearing your cache and browser history.
Problems loading the Simpler Trading page
For trouble shooting purposes, please do not use bookmarks. Type www.simplertrading.com directly into the address bar (not the search bar) and navigate the site using menus / buttons.
Web page doesn't appear / behave correctly? Try the following...
1) Reload the webpage.
Click the Reload this page icon to the left of the address bar, or...
Try a hard reload. Instructions HERE.
2) Clear your cache and browsing history
Chrome
Firefox
Clearing the cache on a mobile browser, click HERE
3) Turn off hardware acceleration
See "Black or no screen in live trading room / website" under Related Links below.
4) Simpler Web site uses 3rd party cookies. How to enable them
See "Live session schedule not showing on member dashboard" under Related Links below.
5) Try logging in using an incognito window
In Chrome: Use the key combination CTRL + SHIFT + N
In Firefox: Use the key combination CTRL + SHIFT + P
Type or copy this link in the address bar: http://www.simplertrading.com
6) Conflicting extensions
You may have a 3rd party extension that is preventing the Simpler Trading site (or other sites) from working properly. (See also #5 Try logging in using an incognito window)
7) How to log into the trading room
8) Logging into a live class
See "Logging into a live class" under Related Links below.
9) Sizing / changing the zoom factor of the browser window
See "Live session schedule not showing on member dashboard" under Related Links below.
Supported browsers
Live session schedule not showing on member dashboard
Logging into a live class
Black or no screen in live trading room / website
Troubleshooting - Issues using the Simpler Trading Website / live trading
Troubleshooting - Issues using the Simpler Trading mobile app