Skip to main content

Options Proposals

Build options proposals so your sales team can upsell with recommended add-ons while giving customers flexibility.

Options Proposals available on Plus & Premier Tier

In this article:

What are Options Proposals?

Options Proposals allow your Sales Team upsell by adding recommended products and options. This provides flexibility to your customers, ensuring they accept your business.

Set-Up Options Proposals

When adding an Item on the Job edit page, select the appropriate Proposal Level:

Proposal Level

How it displays on Proposal

Description

Included (Required)

A required Item for the Job that the Client cannot opt out of when accepting the Proposal. This Item is locked to checked on the Proposal.

Recommended

A preselected, "recommended" Item that the Client can opt out of before accepting the Proposal. Clients can click Recommend boxes to check/uncheck desired Items.

Optional

An optional Item that the Client can opt into before accepting the Proposal. Clients can click Optional boxes to check/uncheck desired Items.

How to Use Options Proposals (Client Perspective)

When reviewing a Proposal for acceptance, Clients can determine their selections to the right of the Proposal Acceptance module. Item Acceptance levels default to:

Proposal Level Type

Default Selection

Display

Included (Required)

Checked (locked)

Recommended

Checked

Optional

Unchecked

  1. Clients can click boxes to check/uncheck desired Items.

  2. Once the selections are finalized, the Client must select Refresh Proposal so the changes made will reflect on the Proposal document.

  3. When Client is ready to accept proposal, they will click Accept Proposal and continue to payment.
    *Note: Once the customer accepts a Proposal, their choices cannot be altered.

Did this answer your question?