📝 Overview
The Special Office Hours tab in SKED allows your practice to set up office closures or modified hours. This ensures patients can see accurate scheduling availability in their SKED app and prevents appointments from being booked during closed times.
🕒 Adding Special Office Hours
The Special Office Hours tab is where you will add your office closings.
Begin by clicking Add New Hours.
The Internal Name is for your office use, and the Brief Reason is what will display in the SKED app.
Next, select the dates that your office will be closed.
If your office will be closed for a full day, keep the Closed option selected and click Save.
Once you’ve closed off a date in SKED, that date will no longer be available in the SKED app for your patients to schedule.
If your office is going to be closed for a partial day, follow the same steps, but uncheck the Closed option and add in your open times for the specific date.
To make changes to your upcoming special hours, click the Menu icon to edit or delete the event.
✅ Key Takeaways
Use the Special Office Hours tab to manage closures or partial-day hours.
The Internal Name helps your team identify the closure internally.
The Brief Reason displays to patients in the SKED app.
Closed dates automatically block scheduling in the app.
You can edit or delete events anytime from the Menu icon.
📌 Conclusion
Setting special office hours in SKED helps keep your scheduling accurate and transparent for both your team and patients. By updating closings in advance, you ensure a smoother experience for everyone using the SKED app.