📝 Overview
The Mobile App tab in SKED is where you can manage app registration settings and scheduling preferences for patients using the SKED mobile app. This tutorial walks you through how to send registration links, compose one-time messages, and understand the patient registration process from start to finish.
📱 Accessing the Mobile App Tab
The Mobile App tab is where you will locate your app registration settings and update your scheduling preferences for app users.
Your patients will register for the SKED app using a unique registration link, which must be sent through SKED.
💡 Tip: We recommend first sending this as a one-time message to your existing patients and later automating it to send to patients after their initial visits.
💬 Sending the One-Time Message
Open the One-Time Messages page.
Locate the Introducing SKED template in the SKED Templates folder.
Add your appointment codes to the Selected Appointment Types column and select a date range.
📅 Example: The message will be sent to any patient scheduled with the selected appointment types from April 1st to May 31st.
If patients are scheduled with multiple appointments during this date range, they will only receive one message.
🚫 Exclude new patient codes if you only want existing members to receive the message.
If you include new patient codes, this message will also be sent to patients who have an upcoming new patient appointment and have not yet been in the office.
⚙️ Before Introducing SKED to Patients
Before introducing SKED to your existing patients, ensure that you have completed the Appointment Types and Schedule portions of the training.
🧪 Testing Tip:
Start by sending the message to one of your staff members to see the registration process:
Highlight the Clients option.
Search for the name of the person you'd like to send the message to.
Scroll down to the Compose Message section.
✉️ Composing and Sending the Message
The SMS template introduces the SKED app and informs the patient that they have also been sent an email with registration instructions.
Click the Email button to view the email content.
In the email, Step #2 contains the registration link patients will use to create their account.
⚠️ This link is unique to each individual, so it’s important that the email is not forwarded to others.
After reviewing the message:
Click Send.
Review the verification message confirming that it will be sent as both an email and text message to one client.
When ready, click Yes.
📲 Patient Registration Process
Once the email has been received, follow these steps to create an account:
Tap the link to download the SKED app to your mobile device.
Go back to the email and tap the registration link in Step #2.
Choose whether you’d like SKED to send you push notifications.
Tap Continue to install required updates.
Choose a registration method: Google, Facebook, Email, or Apple (for iPhone users).
If registering with Email, create a username and password.
Follow the on-screen prompts.
Review the User Agreement, then tap Agree.
✅ You are now registered for the SKED app!
🔧 Final Steps
Before introducing SKED to your active patients:
Test the app to ensure your scheduling settings are correct.
When ready, introduce SKED to your existing patients using the instructions in this video or the steps above.
✅ Key Takeaways
The Mobile App tab manages app registration and scheduling preferences.
Always send the registration link through SKED — it’s unique to each patient.
Test the registration process with a staff member before launching to patients.
Complete Appointment Types and Schedule training before introducing SKED.
Review all message content carefully before sending to ensure accuracy.
📌 Conclusion
The SKED Mobile App tab streamlines the process of introducing patients to the SKED app. By following these steps, your office can confidently launch SKED, ensuring that registration, messaging, and scheduling all run smoothly from the very beginning.