Standalone Video Tutorials
Complete video training for standalone SKED users. Set up your calendar, clients, automated messaging, appointment types, reviews, and mobile app—no EHR integration needed.
36 articles
Clients
Clients
- Client Information [Standalone]Easily view, edit, and control your patients’ contact details, notification settings, and SKED app registration information.
- Client FrequencyLearn how to create and manage patient care plans in SKED to help clients stay on track with their recommendations.
- Client AppointmentsLearn how to view, schedule, and manage a practice member’s appointments efficiently using the Appointments tab in SKED.
- Client MessagesQuickly access and review all messages sent to your practice members through SKED.
- Client Message ThreadLearn how to send text messages and use emojis when communicating with your practice members through SKED.
- Client Registration InformationLearn how to verify whether your patient is registered for the SKED app and identify their login method quickly and easily.
- SKED JailLearn how to manage and restrict scheduling permissions for individual patients using SKED Jail.
- Client Notification StatusLearn how to filter your client list in SKED by notification status to identify patients with SMS or email notifications turned off.
- Clients TabLearn how to navigate the Clients page in SKED, manage patient files, search efficiently, and update client information.
- Clients Video TutorialsLearn how to view, manage, and update patient details, app registrations, and notification preferences in SKED.
- Client GroupsLearn how to create and manage family or related client groups in SKED, allowing shared access and appointment management.
Automated Messages
Automated Messages
- Automated Birthday MessagingLearn how to set up automated birthday messages in SKED to celebrate your patients’ birthdays with personalized messages sent automatically.
- Reactivation MessagingAutomatically re-engage patients who haven’t had an appointment in a set timeframe using SKED’s reactivation messaging feature.
- Rapid MessagesLearn how to automate messages triggered by specific actions using SKED’s Rapid Messaging feature.
- RemindersLearn how to create and customize automated appointment reminders, missed appointment messages, and SKED registration emails to improve patient communication and reduce no-shows.
Reviews
Reviews
- ReviewsLearn how to navigate and manage patient feedback within the Reviews tab in SKED, including viewing responses and accessing review settings.
- Review SettingsLearn how to automate and customize your practice’s review requests using the SKED Reviews feature to encourage positive feedback and manage patient experiences.
Schedule
Schedule
App
App
- App Tab Training [SA]Learn how to use the SKED Mobile App tab to set up registration links, manage app settings, and introduce SKED to your patients effectively.
- Mobile AppLearn how to manage your SKED app registration settings, set appointment type preferences, and control patient scheduling limits.
- App LimitationsLearn how to manage scheduling and rescheduling rules for your practice members through the SKED app to maintain organized appointment control.
Appointment Types
Appointment Types
- Appointment TypesLearn how to manage, customize, and control appointment type settings for each provider in SKED — including scheduling limits, visibility, and care plan options.
- Appointment CutoffsLearn how to enable appointment cutoff settings in SKED to prevent patients from cancelling or rescheduling too close to their appointment time.