📝 Overview
This feature allows you to prevent patients from rescheduling or cancelling an appointment within a set amount of time before the appointment.
⚙️ Enabling Appointment Cutoffs
Go to the Appointment Types tab and select the appointment code you’d like to edit.
Check the box next to Reschedule Cutoff or Cancel Cutoff to activate the setting.
In this example, patients will not be able to reschedule or cancel an adjustment appointment 24 hours before the appointment time.
Be sure to save your changes, and repeat these steps for any additional codes that you’d like to apply a cutoff to.
✅ Key Takeaways
Appointment cutoffs prevent last-minute reschedules or cancellations.
Enable the feature by checking Reschedule Cutoff or Cancel Cutoff in the Appointment Types tab.
Customize cutoff times per appointment type as needed.
Always save your changes after editing.
📌 Conclusion
Appointment cutoffs in SKED help maintain smoother scheduling operations by ensuring patients make timely adjustments to their appointments. This feature is an effective way to reduce no-shows and last-minute scheduling disruptions.