Overview
This guide will help you effectively use the SKED App print-out materials to encourage your patients to download the app and streamline their chiropractic experience.
Materials Overview
The SKED App print-out materials come in three distinct designs, each with two different color variations. You can access the designs here. These designs are tailored to emphasize specific aspects of the app, allowing you to target your messaging based on patient interests.
1. SKED App Focus
- Promotes the app's core features like appointment management and family scheduling.
- Ideal for general use in reception areas, waiting rooms, and checkout counters.
- Encourages patients to download the app by texting "APP" to your office.
2. CLA Scans Focus
- Highlights the app's ability to provide immediate health insights through scan reports.
- Great for treatment rooms where patients are likely to discuss their health progress.
- Visualizes how the app makes tracking progress simple and engaging.
3. Care Plans Focus
- Emphasizes the app's functionality in viewing and managing personalized care plans.
- Best suited for areas where follow-up care discussions occur, like consultation rooms.
- Reinforces how patients can stay on track with their chiropractic care.
How to Display the Materials
- Reception Area: Place flyers on the front desk for patients to read while checking in.
- Treatment Rooms: Hang posters on the walls to reinforce the benefits of the app.
- Waiting Room: Provide stands or wall displays with easy-to-read instructions.
- Checkout Counter: Include a visible prompt for patients to text "APP" to get started.
Best Practices
- Provide a Demo: Encourage your staff to demonstrate how the app works to interested patients.
- Explain the Benefits: Emphasize how the app saves time and keeps patients on track with their care.
- Incentivize Downloads: Consider offering a small reward for patients who download the app.
- Follow Up: Include a reminder in appointment confirmation texts or emails to download the app.
Troubleshooting
If patients experience issues downloading the app, ensure they text the correct keyword ("APP") to your designated office number and verify that the Smart Reply is enabled within your office.
Verify that patients receive a response within a few minutes.
Contact Support
If you have further questions or encounter any challenges, contact SKED support for assistance.
By following this guide, your chiropractic office can maximize patient engagement with the SKED app, improving overall satisfaction and streamlining appointment management.