Q: When a practice member reschedules their appointment in the SKED App, it removes the appointment from the Platinum Calendar, but doesnât take it off the patientâs ledger that day. Is that normal?
A: Yes, this is standard behavior in Platinum. The appointment will remain on the patientâs ledger for the rest of the day but will automatically be removed by the end of the day.
Need more help?
Contact us at info@sked.life for any questions, suggestions, or feedback. Weâre happy to assist!