If you need to remove a user from your SLP Toolkit group, the User Management Dashboard gives you two options: Delete or Disconnect.
Delete vs. Disconnect – What’s the Difference?
🗑 Delete – Permanently removes the account and all associated data.
Once deleted, the account cannot be restored.
Choose this option if the account and its data are no longer needed.
🔗 Disconnect – Removes the account from your organization but preserves the data for a limited time.
The user retains access to their account and data.
The district will no longer have access to that account.
The user will have 30 days to convert to a personal subscription before their data is deleted.
Choose this if the staff member is leaving but may want to keep their account; or when the district is no longer paying for the account but the staff member would like to continue paying for the account on their own.
You can delete or disconnect accounts anytime on the User Management Dashboard.
Note: You must have an active plan manager account first to access the User Management Dashboard. Not sure if you have an account or need to set one up? Email us at help@slptoolkit.com.
Step-by-Step: Removing a User
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Log into the User Management Dashboard and select your organization.
In the Users section, click the name or email of the user you wish to remove.
In the Edit User window, choose one of the following:
Delete User – Confirm by clicking “I understand”.
Disconnect User – Confirm by clicking “I understand”.
💡 Tip: If your district wants to keep the data associated with the account and transfer the account to a different staff member, follow our guide on Transferring Accounts instead.
📩 Need help deciding which option to choose? Email us at help@slptoolkit.com.