As part of the Onboarding process you should expect to see a prompt similar to this after you press Continue on the Set Hotspot Location page:
If this doesn’t show up, you may need to enable Location Services for your smartphone’s web browser.
On iPhone and using Safari:
Please double check your location permissions by doing the following:
Settings App -> Privacy & Security -> Location Services -> Safari Websites
Change the "Allow location access" to "While Using the App"
Enable "Precise Location"