SmartAC.com provides training support through a customer success manager who works with your team during onboarding.
What's Included
Training can include:
Platform walkthrough for your team
CSR training on the Partner Dashboard
In-field training with technicians
The scope and depth of training depends on your partnership agreement and organization size and needs.
How Training Is Delivered
Training format varies by agreement. Options can include in-person sessions, video calls, or recorded materials.
How Long Does Training Take?
There's no fixed timeline. Training duration depends on your team's availability and how many people are being trained.
Ongoing Support
Training is primarily a one-time onboarding process. After that, your team can use the help center for self-service support or reach out to our customer success team.