Once you have integrated Entrata with SmartRent, SmartRent will begin syncing unit, resident, and work order data. If you have yet to integrate with Entrata, check out our How Do I Set Up Entrata For My Portfolio? article for more details.
Data is automatically synced every hour; however, admins can manually force a sync at any time. We currently sync the following data in groups:
Units:
We currently sync the following unit data from Entrata:
ID Value
Unit Number
Status
Address
Building Name
Floor (if available)
Rent
Bed
Bath
Sq ft.
Residents (current and future leases):
We currently sync the following resident data from Entrata:
Lease Status
Lease Start Date
Lease End Date
Move In Date
Resident First name
Resident Last Name
Phone Number
Email Address
Resident Status
Customer Type (primary, co-applicant etc..)
Work Orders (open work orders within past 30 days):
We currently sync the following work order data from Entrata:
Maintenance Request Id
Created On
Location
Status (Scheduled, In Progress, New, Open, Awaiting Parts
Priority (Emergency, High, Medium, Low)
Maintenance Problem
Maintenance Description
Scheduled Start Date
Permission to enter
Requester Name
Requester Phone Number
Requester Email
Note: this is read only, we do not write any back at this time.