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What Information Gets Synced from ResMan to SmartRent?

Once you have integrated ResMan with SmartRent, SmartRent will begin syncing resident, unit, and work order information with ResMan. If you haven’t integrated with ResMan yet, check out our How Do I Set Up ResMan Integration Within SmartRent? article for more information.

Data is automatically synced every hour, however admins can manually force a sync at any time. We currently sync the following data:

Resident:

  • Resident ID

  • Parent Lease Group ID

  • First Name

  • Last Name

  • Unit

  • Building

  • Email (if provided in ResMan)

  • Mobile Number (if provided in ResMan)

  • Lease Start Date

  • Lease End Date

  • Move-In Date

  • Status

    • Statuses for Applicants can be Pending or Pending Transfer

    • Statuses for Residents can be Current, Pending Renewal, or Under Eviction

  • Household Status

Unit:

  • Property ID

  • Unit ID

  • Unit Number

  • Building

  • Floor

  • Street Address

  • City

  • State

  • Zip

  • Unit Type

Work Order:

  • Property ID

  • Number

  • Work Order ID

  • Assigned To

  • Assigned To Person ID

  • Reported By

  • Reported By Person ID

  • Description

  • Category ID

  • Unit

  • Appointment

  • Phone

  • Notes

  • Status

  • Reported Date

  • Due Date

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