Guests:
Guests of the site team are set up as vendors. Resident’s guests cannot be granted access by the site team. The credential must be created by the resident through the SmartRent App.
Vendors:
To start, navigate to your property and select Maintenance from the left menu.
Next, select Vendors from the top tab.
Next, select the vendor of interest, in this case, Allied Plumbing.
Next, select Credentials from the top tab.
To create a credential, select the + symbol in the green circle at the top right.
In this case, the option to generate a PIN-based credential will be selected.
To revoke access select the red garbage can on the right.
Note: When adding a new vendor to SmartRent Manager, a PIN-based common area credential is automatically generated for the vendor.
Deliveries:
Site teams can create credentials for delivery providers such as UPS, FedEx, DoorDash, UberEats, etc. The process for creating and revoking credentials for delivery companies is the same as setting up a vendor in the section above.
Note: Residents can also provide temporary access to delivery drivers through the SmartRent App.