If your community is using IglooHome Lock Boxes, prospects and site teams will access community areas in different ways.
Prospect Access:
When the tour is scheduled, SmartRent will create a temporary pin code to be displayed for all lock boxes set up in SmartRent and marked as tourable
Example: If a community sets up seven lock boxes, with five at the group level and two at the home level, then the prospect will receive seven total access codes
Codes are only available for the duration of the tour and will expire at tour’s end
SmartRent can support multiple lock instructions
A community may have multiple types of locks that a prospect may encounter on the tour and the prospect will not see a difference in their experience, other than a difference in length of pin codes on the access code cards
The prospect will receive instructions on how to use the lock box when the tour is ready
Site Team Access:
We recommend granting access to site teams from the IglooHome Mobile App as the codes from SmartRent will never expire (everyone on the site team will get the same code)
The IglooHome Mobile App user can share and grant temporary Bluetooth access to site team members at any time