Recent Product Releases - 12/1/2021
SmartRent 1.97.0
Bug Fix
Inconsistent Guest Access by Type - Resident Dashboard - We have addressed a bug within the Guest Access by Type graph on the Resident Dashboard. We are experiencing issues loading and collecting the data on this graph for users who have guest access set up within their Organization. To avoid causing confusion, we have removed the graph for now until we find a more permanent solution.
Property Code Clears upon Tab Navigation - Previously, when users entered a property code under the Integrations’ Property Settings tab and then navigated to a different tab, the property code field would be empty when they returned. We have fixed this bug so you can navigate to a separate tab and return without the property code disappearing.
Updated RealPage Work Order Logic - We have updated the RealPage work order logic after receiving feedback that some work orders were not automatically closing after 30 days. Previously, SmartRent pulled in any work orders that were created in the last 30 days and automatically closed them after the work order had been closed in RealPage. However, this did not account for work orders that took over 30 days to resolve. To rectify this, we are now pulling in any work order created within the last year while filtering for work orders that have been modified in the past 30 days.
Self-Guided Tours 2.57
Features
ButterflyMX Tours Integration 1.0 - We have integrated ButterflyMX access control to improve the prospect tour experience in communities using this platform, saving site teams time in managing the distribution of access codes to prospects. Currently, community managers manually send access codes via email or SMS text to prospects for locations where ButterflyMX devices are installed. Now, access codes will be presented to prospects within the Self-Guided Tours web app alongside door access codes.
Unit Selection Card 2.0 - We have improved the home selection experience for prospects. First, you can now add an image to tourable homes. This provides an additional opportunity for you to market your property. Next, you can add an accessibility icon to tourable homes. Providing this icon helps prospects with disabilities ensure the home they want to tour will fit their needs. Navigate to SmartRent → Units → Specific Unit (Unit 1055 in this example) → Settings → Upload Image/Tours to add home images or enable the accessibility icon. Please note only one image can be uploaded per tourable home.
Community Access Code Geofencing - For those that require access codes to enter a community perimeter, we have added the ability to restrict touring prospects from receiving access codes until their scheduled tour time and when they are within the configured geofence area. Previously, community access codes were provided to prospects upon successfully scheduling a tour, regardless of tour date and the prospects’ proximity to the community. Now, community access codes are presented in a manner consistent with how home access codes are provided, resulting in a consistent prospect experience. The granting of access codes to only those near the property at the time of a scheduled tour mitigates the risk of unauthorized individuals entering your community.