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How Do I Add or Delete New Guest Access in SmartRent?

Guest access is a great option for times where you need to give access to a vendor for an extended period of time, such as a long term remodel or construction job. Guest access codes can only be assigned to vacant homes and can be active until deleted or until expired.

Grant Guest Access Codes:

To manually grant guest access codes in SmartRent, follow these steps:

  1. Click your desired Community

  2. Click Units in the left sidebar menu

  3. Click on the vacant unit you want to add access to

  4. Click Access in the left sidebar menu

  5. Click + in the upper right-hand corner

  6. Input guest information

  7. Input an email and/or phone number

  8. Set start and end times to schedule when and how long code is active for (recommended)

  9. Alternatively, leave start and end times blank to make code active until manually deleted

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Deleting Guest Access Codes:

To manually delete guest access codes in SmartRent, follow these steps:

  1. Click your desired Community

  2. Click Units in the left sidebar menu

  3. Click on the vacant unit you want to remove access to

  4. Click Access in the left sidebar menu

  5. Click the user whose access you want to remove

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  6. Click the pencil icon in the upper right-hand corner

  7. Click the red trashcan icon in the upper right-hand corner

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  8. Click OK in the popup window

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