SmartRent Release Notes - March 7, 2019 (1.28.0)
Work Order Permissions: We’ve added new role level permissions for work orders. It includes options to view, create or update work orders. By default, all permissions are enabled for all role types. The organization admins can update work order permission roles.
View - can view the maintenance tab and work order tickets
Create - can create a new work order in Control Room
Update - can assign or complete work orders
Temperature and Humidity Work Orders: We now create a new work order any time a device reports setpoints or humidity outside of the range determined by the group settings. These work orders are set to “call required” permission to enter and open status by default. Users will get an email and/or text notification, and the affected device will display on the Temp/Humidity Alerts page.
Temperature and Humidity Notifications: We now send a notification to users when a device is outside of the normal temperature or humidity settings. These numbers are set on the property settings and are sent in conjunction with the work order created above. By default email notifications are enabled.
Humidity Alerts: We now include abnormal humidity readings on the Temp/Humidity Alerts page. When the temperature and/or the humidity is recorded to be outside the range set at the property level, the figure will be colored red.
Low Battery Alerts: There is a new notification option for low batteries on the group settings page. Users can receive an email and/or text message anytime a device falls below 50 percent battery. A work order will also be automatically created.
Complete Work Order Decision Tree: We’ve added a notes section to work orders if it was automatically created by SmartRent (leak, temperature or humidity alert). There is an additional required field to select the work order resolution before completing the work order.
If you have any additional questions, please contact our support team via email at support@smartrent.com, via phone at (844)479-1555.