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Understanding Rebalance Statuses (Complete, Failed, Expired)

Rebalance Statuses and What Actions to Take in the History Tab

Overview

After submission, each rebalance request is assigned a status in the History tab.


Status Definitions

Complete

Batch successfully submitted.

What to do:

Review the status of the batch.

If individual account(s) fail

  • Click into the rebalance submission

    • Locate the Issue field

    • Review the error message

    • Resolve issue(s)

    • Resubmit the rebalance request review error messages.

What happens next?

Trades associated with this rebalance have been submitted for execution



Failed

Entire rebalance failed. No trades were submitted.

What to do:

  • Click into the rebalance submission

  • Locate the Issue field

  • Review the error message

  • Resolve issue(s)

  • Resubmit the rebalance request



Expired

Not approved same day. No trades were submitted.

What to do:

Recreate and resubmit



Canceled

Manually canceled. No trades were submitted.

What to do:

No action required



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