Knowledge Base
General Snappic Information
How to Navigate the 'Approved Creatives' ✅ Upgrade Feature for Hypergrowth Accounts
🚩 Why is my ad disapproved in Snappic?
Why do I keep seeing old products in my retargeting ads?
How do I know if my ads are running?
Getting personal with your customers at scale
How are Snappic referrals displayed on Shopify?
Can I link more than one Instagram account to my Snappic account?
Can I onboard more than one store with Snappic?
What are "real time product updates"?
How to have your ads appear on just Instagram or Facebook
Can I target specific countries?
Why your Instagram ads don’t show likes or comments (and why that's OK!)
Can Snappic use photos that aren’t on Instagram?
How to remove the Snappic pixel from your store's theme
How do I cancel my Snappic subscription?
How to Update Image Captions for your Ads in the Retargeting Campaign
How do I exclude specific products from my retargeting ads?
How does Snappic retargeting work?
Supported e-Commerce platforms
When can I expect my free trial/campaign to launch?
When should I expect to start seeing results?
How long should I run my campaign for?
What budget do you suggest for my campaign?