Knowledge Base
General Snappic Information
How to Navigate the 'Approved Creatives' ✅ Upgrade Feature for Hypergrowth Accounts
🚩 Why is my ad disapproved in Snappic?
Why do I keep seeing old products in my retargeting ads?
Getting personal with your customers at scale
Can I onboard more than one store with Snappic?
What are "real time product updates"?
How to have your ads appear on just Instagram or Facebook
Can I target specific countries?
Why your Instagram ads don’t show likes or comments (and why that's OK!)
How to remove the Snappic pixel from your store's theme
How do I cancel my Snappic subscription?
How to Update Image Captions for your Ads in the Retargeting Campaign
How do I exclude specific products from my retargeting ads?
How does Snappic retargeting work?
Supported e-Commerce platforms
When can I expect my free trial/campaign to launch?
When should I expect to start seeing results?
How long should I run my campaign for?
What budget do you suggest for my campaign?