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Reputation
Gareth Dooner avatar
Written by Gareth Dooner
Updated over a week ago

Reputation

The Reputation screen is a dedicated area for your Facebook and GoogleMyBusiness reviews.

Here you can filter to just the time period you want to view, as well as isolate particular locations or groups to focus on their reviews.


Metrics

Reputation holds a selection of metics to help you more easily visualise your reviews.

The first is an overview of reviews coming in per network, along with summed up averages and an indication how the your ratings in this period compare with the previous.

Source Rating makes clear any contrast in ratings between your Facebook and GoogleMyBusiness reviews, helping you spot trends more easily.

Source Part is a quick chat displaying which networks contribute more to your overall review numbers.

Finally the review list displays all of your reviews in order, and allows you to direct full attention to each one.


Downloading Data

All of the information found in Reputation can also be downloaded, just click the button and a spread sheet (.csv) will be extracted, with columns for all of your review statistics, as well as copies of the review texts themselves.

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