If apps are not installing, it is because they have an old version installed, Or because there is No space to install. Follow these instructions to clear up space and uninstall your apps.
Follow the instructions for your specific device below:
Softbox 3, Softbox Go, Chromecast, Android TV, Android
Go to the home screen on your device by pressing the house button on your remote.
Click on the Setting Gear at the top right.
Click on Apps, Then click on "See all Apps"
Uninstall Every app you don't use.
Videoc
For the Softbox Buzz do this:
1. Go To Live TV. Then Press the Menu button. (it the 3 lines to the left of the curly B button).
2. Open PVR/Downloads VOD. Remove or Delete anything there.
3. Then Go back one, and open PVR Recordings/ Delete anything there.
4. Then go to the Home screen and go to the settings gear at the top right. Then click Setting Gear again. Go to Apps/See All apps. Then uninstall any apps you are not using.
This is how to Uninstall APPS on the Softbox Buzz: https://vimeo.com/1001698066
For Softbox X or Pro Do this:
1. Go to the setting Gear top right.
2. Find Applications.
3. Uninstall ANY applications you don't use except for Box X, and Teamviewer Quick support.