Tickets are used for all membership management needs. You can submit a ticket directly through our chat feature.

To submit a ticket, open the chat bubble on the bottom right hand corner of your screen. From there, let us know you'd like to do any of the following:

You'll receive the correct ticket to complete and submit directly through our chat portal. To see all options, simply type "submit ticket" and you'll be able to select from the four choices listed above.

When your ticket is successfully submitted, you'll receive confirmation via email.

Important note: All required fields must be completed for a ticket to be submitted for processing. If you do not receive a confirmation email, please review to see if you've missed any required details. If your ticket is not submitted, we will not be able to complete your request.

To check on the status of your submitted ticket, return to the chat bubble in the bottom right hand corner of your screen. Select, "Tickets" on the far right and you'll see your ticket status.