Email updates will be sent to your client at different stages throughout the booking process if an email address has been provided.
These updates include:
Request:
Booking Requested
Booking Declined
Booking Cancellation Request
Booking Cancelled
Pre-Booking:
Booking Confirmation
Booking Reminder
Post-Booking:
Booking Completed
Other:
Online Payment Made
These emails are automatically sent to all of your clients with a valid email address and cannot be switched off.
Do I have to pay for automatic email booking updates?
No, there is no charge for any booking update emails that are sent to your clients.
To preview an email:
Go to Menu >> Booking System >> Email updates
Click on the icons with the three dots next to the email type you wish to preview e.g Booking Confirmed
Press Send preview
This will send you a copy of the email
If you wish to receive a copy of all client email updates to your email address, simply toggle on this option under this settings screen.