Step 1

In SparrowSend click "New Order"

Step 2

Add an item to the order by completing the available fields.

Step 3

[Optional] Add another item to the order.

Step 4

Click "Next"

Step 5

Select if the order will be delivered to the customer or collected in-store.

Step 6

[Optional] Choose an expiration for the cart

Step 7

[Optional] Add internal notes to the order - these will be displayed in SparrowSend

Step 8

Click "Next"

Step 9

Choose a contact method, either phone or email

Step 10

Communicate with the customer using the "Custom Message" field.

Step 11

Send a link to the customer by clicking "Send Link"

Step 12

The order can be viewed in the Pending Payment subcategory. Once the customer has paid, the order will be updated to the New Order subcategory.