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VAT, Invoices & Your Records 🧾🐷

How to switch VAT on, what invoices you get, and how to export everything your accountant needs.

Written by 🐽 Support Piggy 🐽

The unglamorous article your accountant will thank you for. 🧾


VAT on your sales β€” there's a switch for it βœ…

You're the merchant of record, so your VAT position is yours. But you don't have to handle it manually.

If you're VAT-registered, turn VAT on in your settings.

βš™οΈ Set your country
βœ… Enable VAT
πŸ’· VAT is then added on top of the charge the supporter pays

You still receive your listed price. Exactly like every other fee here β€” calculated and added on top, with the supporter seeing the full total before they pay. Your earnings don't shrink because you registered. 🐷

When to turn it on πŸ“Œ

πŸ“Š Below your country's VAT threshold? Leave it off. Most creators are, especially starting out β€” but watch your numbers.

πŸ“ˆ Approaching the threshold? Talk to an accountant before you cross it, not after. Registration has real consequences and you want to plan for it.

βœ… Registered? Turn it on, set your country, and it's handled on every sale from that point.

⚠️ Turn it on when you register β€” not before. Charging VAT you aren't registered to collect is a problem you don't want.

What the switch doesn't do 🧾

It handles the charging. It doesn't handle the accounting.

πŸ“‹ Filing your VAT returns
πŸ’· Remitting what you've collected
🌍 Working out how digital-services VAT applies when you sell across borders β€” genuinely fiddly, and worth proper advice
πŸ“Š Your earnings export gives your accountant the transaction-level detail they need

We can't advise on any of this, and you shouldn't take VAT guidance from a help centre. Get an accountant. βš–οΈ


Your subscription πŸ’·

Β£8.99 + VAT per month, after a 3-day free trial.

VAT is charged on the subscription and shown separately on your invoice β€” so if you're VAT-registered, you've got what you need to reclaim it.

Subscription invoices are available in your account. πŸ“„


What supporters get 🧾

A receipt, emailed automatically on every purchase β€” order reference, what was bought, what was paid.

Account holders find every receipt in their account. Guests should keep the email β€” see Finding Your Content & Receipts πŸ“©πŸ·.


Your earnings export πŸ“Š

Everything, exportable from your dashboard, any time.

πŸ“… Every transaction with date and amount
πŸ“¦ What was sold
πŸ’· Gross and net figures
🧾 VAT collected, if you've got it switched on
↩️ Refunds and chargebacks
🎁 Bonus payments
πŸ”’ Reserve held and released

This is your accounting record. It's also what a mortgage lender wants to see, and what an accountant needs to file your return.

Export it regularly β€” quarterly at minimum. Don't wait until the week before a deadline. πŸ’‘


What comes out before you're paid πŸ“‰

For working out what you actually earned:

βœ… You receive your listed price β€” supporters cover the fees on top
πŸ“‰ Refunds you've issued
πŸ“‰ Chargebacks β€” the amount plus a dispute fee
πŸ”’ Reserve β€” 10% for your first 30 days, released automatically, then nothing
πŸ’· Your Β£8.99 + VAT subscription, billed separately


Keeping proper records πŸ’‘

You're the merchant, so this genuinely sits with you:

βœ… Export your earnings history quarterly
βœ… Keep your subscription invoices
βœ… Keep receipts for anything you claim as a business expense β€” equipment, software, props
βœ… Store it somewhere that isn't just your inbox
βœ… Set money aside for tax as you go


Common questions πŸ€”

"Do you charge VAT on my sales?"
Only if you switch it on. If you're VAT-registered, enable it in settings with your country β€” VAT is then added on top of what supporters pay, and you still receive your listed price. βœ…

"Should I turn VAT on?"
Only once you're actually VAT-registered. Not sure whether you need to be? That's an accountant question, and worth asking before you hit your threshold rather than after. βš–οΈ

"Does turning VAT on reduce what I earn?"
No. It's added to the supporter's total, exactly like every other fee here. Your listed price is what you receive. 🐷

"Can I get an invoice for my subscription?"
Yes, from your account, with VAT shown separately. πŸ“„

"Do supporters get a VAT invoice?"
They get a receipt for every purchase, showing what they paid.

"I'm VAT-registered β€” what do I need for my return?"
Your earnings export gives transaction-level detail including VAT collected. Your accountant will tell you how to treat it.

"Can you tell me if I need to register for VAT?"
No β€” and don't trust anyone who would without knowing your full position. Ask an accountant. βš–οΈ

"How far back does my export go?"
Your full history on the platform. πŸ“Š


TL;DR 🎯

  1. VAT-registered? Turn it on in settings with your country β€” it's added on top of the charge βœ…

  2. Your listed price doesn't change when you enable it 🐷

  3. The switch handles charging, not filing or remitting πŸ“‹

  4. Subscription is Β£8.99 + VAT, invoice in your account πŸ“„

  5. Export your earnings quarterly. Don't leave it to deadline week. πŸ“Š

Not tax advice. Speak to a qualified professional about your own situation.

Boring now. Very grateful later. 🧾🐷

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