Splash Sports needs access to your device's location to verify that you're in an eligible state or province. Follow the steps below based on how you're accessing Splash on your iPhone.
Using the Splash Sports iOS App
Open iPhone Settings
Tap Privacy & Security → Location Services
Make sure Location Services is toggled On
Scroll down and tap Splash Sports
Select While Using the App
Toggle Precise Location to On
Reopen the Splash Sports app — when prompted, tap Allow
Using Safari on iPhone
Open iPhone Settings
Tap Privacy & Security → Location Services
Make sure Location Services is toggled On
Scroll down and tap Safari Websites
Select While Using the App
Toggle Precise Location to On
Open splashsports.com in Safari and tap Allow when prompted
Using Chrome on iPhone
Open iPhone Settings
Tap Privacy & Security → Location Services
Make sure Location Services is toggled On
Scroll down and tap Chrome
Select While Using the App
Toggle Precise Location to On
Open splashsports.com in Chrome and tap Allow when prompted
Previously Tapped "Don't Allow"?
If you already denied location access and the prompt won't reappear, reset your location permissions:
Go to Settings → General
Scroll down and tap Transfer or Reset iPhone → Reset
Choose Reset Location & Privacy
Enter your passcode if prompted
Reopen the Splash Sports app or website — the permission prompt will appear again
Tap Allow
⚠️ This resets location permissions for all apps on your iPhone, not just Splash. You'll be re-prompted by other apps too.
Still Having Issues?
Also check:
Your VPN is fully disconnected — VPNs override your real location and must be off
Any ad blockers are temporarily disabled
You're on home Wi-Fi or cellular data, not a corporate or secured network
If you're still stuck, email support@splashsports.com.