To update your address on Splash Sports, you'll need to provide a document that proves your current residence. This is required for KYC compliance and ensures check withdrawals are sent to the correct address.
Step 1: Gather Your Proof of Residence
Provide one of the following documents, dated within the past 60 days:
Utility bill (electric, gas, water, internet)
Phone bill
Rent or mortgage statement
Credit card or bank statement
USPS Change of Address confirmation
❌ Not accepted: Voter registration cards, paychecks, or salary slips.
The document must clearly show your full name, current address, and the document date. A photo, scan, or screenshot is fine.
Step 2: Send It to Support
Email your document to support@splashsports.com along with:
Your account email address
Your new address
Our team will verify and update your address — we'll confirm once it's done. You can also send the document through the Splash chat widget.
Common Questions
Why do I need to prove my address? Splash is a licensed platform required to maintain accurate user records for regulatory compliance. Address verification also protects you — ensuring any check withdrawals are mailed to the right place.
My ID has my old address. Do I need to update my ID first? No — a current Proof of Residence document is sufficient. You don't need to wait for a new ID.
What if my name isn't on any utility bills? If you share a residence and bills are in someone else's name, a rent/lease agreement in your name or a bank statement at your current address should work. Contact support if you're unsure what to submit.