Contact support for the email update, ensure you provide the necessary details to proceed seamlessly. Splash support will use this information to process the email update or account merge efficiently.

This process is necessary for transferring your account data to the new account without losing any information.

Our engineers will promptly transfer your account details from the old account to the new one, typically completing the process within a day. A password reset email will be sent to your new email address upon completion, allowing you to securely access your updated Splash account.

After the transfer is complete, test your new email login and ensure you receive all communications. If any issues persist, such as notifications sent to your old email, contact support for final adjustments.

If you cannot recall the registered email or didn’t link one during registration, provide your legal name and physical address to the support team to locate your account.

If you have any questions during this process, don’t hesitate to contact our support team. We’re here to help! You should contact support if you: face a duplicate account issue, require identity verification for account recovery, or need technical assistance for transferring accounts. Providing clear personal details will expedite the process.
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For faster assistance, include screenshots of any error messages you encounter during the process. If you don't receive a response within our standard timeframe, submit a follow-up inquiry.