We understand how frustrating it can be to miss a pick, and we appreciate you reaching out.
Unfortunately, once a contest has started, we're unable to make any changes to picks or lineups. Here's why:
State laws and gaming regulations: Splash Sports must comply with legal rules that prevent any edits after a contest begins.
Contest slate deadlines vs. game start times: Deadlines for submitting picks are tied to the start of the contest slate, not the actual start of individual games. Your pick may be marked as lost if you miss the slate deadline, even if the actual game hasn't begun yet.
No exceptions after the deadline: Once the contest is live, picks are locked for all participants to ensure fairness. Administrators are prohibited from modifying picks due to strict enforcement of state laws and fair play guidelines.
Tips to Avoid Missing Picks
Monitor game schedules closely and set reminders for contest deadlines.
Review your entries before the deadline to ensure all picks are finalized and saved.
Remember: pick deadlines are tied to contest slate start times, not individual game start times.
After submitting, navigate to the contest details page and confirm your picks are visible under your entry. Refresh the page to double-check.
For multiple entries, verify picks are saved for each entry individually.
Make selections well ahead of deadlines to account for possible technical delays.
Frequently Asked Questions
Why does my entry say "no pick"?
This is usually due to an unsaved selection or an attempt to submit a pick after the deadline. Always ensure your choices are saved before the cutoff time.
Can Splash make corrections for missed deadlines?
No — once the deadline has passed, changes or corrections cannot be made. This policy upholds fairness and adheres to gaming regulations. In some cases, if your entry becomes invalid due to a specific deadline issue, you may be eligible for a refund credited to your Splash wallet. Contact support to inquire about your situation.
Why is my entry marked as eliminated or lost?
Your entry may be marked as eliminated or lost due to rules set by the contest commissioner, or because you missed the slate start deadline (even if the individual game hadn't started yet). Contest decisions based on these rules are final.
QuickPick contests depend on all entries being scored and finalized. Delays may occur if participants join from later slates. To track progress, visit the group standings page in contest details.
We truly appreciate your understanding and hope you continue enjoying your experience with Splash Sports! 🙌