Sorry to hear you're running into issues — we know how frustrating that can be. Here are some steps to try:
1. Check your connection 🔄
Switch between Wi-Fi and cellular data to see if one works better.
2. Disable ad or spam blockers 🛑
Ad-blocking or spam-filtering software can interfere with pick submissions. Try turning those off temporarily.
3. Clear your cache or try a different browser 🌐
Clear your browser's cache and cookies, or try opening Splash in a different browser (Chrome, Safari, Firefox).
4. Update the app 📲
Make sure you're running the latest version of the Splash Sports app. Outdated versions can cause submission issues.
5. Log out and back in 🔑
Sign out of your account and sign back in, then try making your picks again.
6. Try on desktop 💻
If mobile isn't working, try making your picks from a desktop browser at splashsports.com.
Still having trouble? Contact us at support@splashsports.com and include your contest name and account email — we're happy to help! 😊