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White Screen Error? Let's Troubleshoot

Updated over 2 weeks ago

Seeing a blank white screen when you try to load Splash? Here are a few steps to get you back on track.


Check for Updates

  • On mobile: make sure you're using the latest version of the Splash iOS or Android app

  • On web: make sure you're on an up-to-date version of Chrome, Safari, or Firefox

Clear Your Cache

Clear your cookies and cache β€” this resolves most white screen issues on web browsers.


Still seeing a white screen? Email us at support@splashsports.com and include a screenshot or screen recording if you can β€” it helps us diagnose the issue faster.

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