Skip to main content

White Screen Error? Let’s Troubleshoot 🛠️

Updated over 3 months ago

Thanks again for reaching out to us at Splash Sports — and we're really sorry to hear you're seeing a white screen. Let’s try to fix that together!


📸 Step 1: Share What You’re Seeing

If possible, please send us a screenshot or screen recording of the issue — it helps us diagnose the problem faster.

🔍 Step 2: Check for Updates

  • If you’re on mobile, make sure you're using the latest version of the Splash iOS or Android app

  • If you're on web, check that you're using the most up-to-date version of Chrome, Safari, or Firefox

🧹 Step 3: Clear Your Browser

Clear your cookies and cache — this often resolves white screen issues on web browsers.


If the issue continues after trying these steps, please let us know — we’re here to help!

Did this answer your question?