We’re sorry to hear you're running into a “500 Something Went Wrong” error. This type of error is often related to an outdated browser or a temporary connection issue.
Please follow the steps below to troubleshoot:
🔄 Step 1: Check Your Browser Version
Make sure you are using the latest version of your browser (Chrome, Safari, Firefox, etc.).
How to check:
Chrome: Menu → Help → About Google Chrome
Safari: Menu → Safari → About Safari
Firefox: Menu → Help → About Firefox
If your browser is out of date, please update it and then try accessing Splash again.
🔁 Step 2: Refresh or Restart
Try refreshing the page
If the error persists, close and reopen your browser
You can also try logging in from a different browser or device to see if the issue continues
Still Seeing the Error?
If updating your browser doesn’t solve the issue, please reach back out to us with details on:
What browser and device you’re using
When the error appears (e.g. after login, on a specific page, etc.)
We’ll be happy to investigate further!