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Fixing the '500 Something Went Wrong' Error on Splash Sports

Updated over 2 weeks ago

Seeing a "500 Something Went Wrong" error? This is usually caused by an outdated browser or a temporary connection hiccup — and it's quick to fix.


Step 1: Update Your Browser

Make sure you're on the latest version of your browser. Here's how to check:

  • Chrome: Menu → Help → About Google Chrome

  • Safari: Menu → Safari → About Safari

  • Firefox: Menu → Help → About Firefox

If an update is available, install it and try Splash again.


Step 2: Refresh or Restart

  • Refresh the page

  • If that doesn't work, close and reopen your browser

  • Still seeing it? Try a different browser or device


Still Getting the Error?

Contact us at support@splashsports.com and let us know what browser and device you're using, and when the error appears — we'll take a look!

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